Opening Up
At first, guests seemed hesitant, unsure why another visitor was so curious, but once I assured them everything would remain confidential, they began to open up. Their stories flowed freely, revealing truths they might have otherwise kept hidden, and their trust in my discretion became the bridge that allowed me to gather genuine insights.
Opening Up
Key Complaints
The complaints shared a common thread: many guests pointed out Lisa’s lack of tact and the hotel’s outdated facilities. While the exterior appeared welcoming, they felt the interiors failed to live up to that promise, with small inconveniences piling up to create a disappointing experience. Yet, the most consistent concern was Lisa’s brusque demeanor, which seemed to overshadow their entire stay.
Key Complaints
