Taking Note of Lisa’s Management
All day, I observed Lisa parade her authority, barking orders without a hint of hesitation, seemingly oblivious to the tension her presence created. Employees hurried about, obedient yet cautious, weighed down by the pressure of her expectations. Her sharp tone lacked any warmth that might have fostered a healthier atmosphere, making it clear she wielded her title more like a weapon than a mark of true leadership.
Taking Note Of Lisa’s Management
Rejected Visitor
It wasn’t long before I saw Lisa’s dismissive nature on full display. When a guest politely asked for something as simple as extra towels, she barely glanced up from her clipboard, brushing them off with a quick promise to handle it later. The guest walked away frustrated yet unsurprised, as if this kind of neglect was nothing new. For a hotel built on the promise of genuine hospitality, this was far from the standard we claimed to uphold.
Rejected Visitor
